At Adventure Quest, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile game application.
Information We Collect
We may collect personal information that you voluntarily provide to us when you register for an account, express interest in obtaining information about us or our products, participate in activities on our platforms, or otherwise contact us. The personal information we collect may include:
- Name and contact information (email address, phone number)
- Account credentials
- Billing and payment information
- Game progress and preferences
- Device information and identifiers
We may also automatically collect certain information when you visit our website or use our application, including IP address, browser type, operating system, and gameplay statistics. This information helps us improve our services and user experience.
How We Use Your Information
We may use the information we collect for various purposes, including:
- Providing, operating, and maintaining our services
- Improving, personalizing, and expanding our offerings
- Understanding and analyzing how you use our services
- Developing new products, services, features, and functionality
- Communicating with you, including for customer service, updates, and marketing purposes
- Processing your transactions
- Preventing fraudulent activities and ensuring the security of our platforms
- Complying with legal obligations
We process your personal information only for the purposes identified above and in accordance with your consent, unless otherwise required by law.
Information Sharing
We may share your information with third parties in the following situations:
- With service providers who perform services for us (such as payment processing, data analysis, email delivery, hosting services, customer service)
- To comply with legal obligations (such as court orders, legal proceedings, or law enforcement requests)
- To protect and defend our rights and property
- With your consent or at your direction
We do not sell your personal information to third parties for marketing purposes.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities and to personalize your experience on our website. These technologies help us understand how you use our services, remember your preferences, and improve our offerings.
You can control cookies through your browser settings and other tools. However, disabling cookies may limit your ability to use certain features of our services.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We regularly review our security practices and procedures to ensure the ongoing confidentiality, integrity, and availability of your information.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to rectify inaccurate or incomplete information
- The right to erase your personal information
- The right to restrict or object to our processing of your information
- The right to data portability
- The right to withdraw consent at any time
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate action.
International Data Transfers
Your information may be transferred to, stored, and processed in countries outside of your country of residence, where data protection laws may differ from those in your jurisdiction. By providing your information, you consent to such transfers. We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.
We encourage you to periodically review this Privacy Policy to stay informed about our information practices.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Address: Corso Vittorio Emanuele 112, 70122 Bari, Italia
Email: [email protected]
Phone: +39 080 712 5566
Last updated: May 15, 2025